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21 minutes ago
Monday, March 5, 2007
Printing Problems -- Any Ideas?
Hi All --
It seems like our AccessPlus machines (or whatever they are called) are one by one going off the deep end in regards to printing. I reported PC127 last week sometime and now PC 128, 129 are doing the same thing....
The patron goes to print and they do not get a popup box that asks them what printer or to name their print job -- the request just goes off into the ether.
Does anyone know of a fix for these? --or should I submit new fix requests for 128 and 129... Patrons are understandbly frustrated...
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2 comments:
Go ahead and send it in. There hasn't been any e-mail to the Access+ group mailing list about this, so it might be localized to us.
This seems to be a continuation of the default print settings on the PCs being wrong. I don't believe this was ever resolved completely. If students don't get the print pop-up they should double check to make sure they are printing to Engineering, many of the PCs are defaulting to Architecture.
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