Although his comments come from being a librarian in a public library, the author's observations and comments are mostly applicable in our academic environment. His premise: "Today’s reference user wants help doing things rather than finding things."
Where Reference Fits in the Modern Library: http://bit.ly/1KQrzAR
Chefs de Cuisine: Perspectives from Publishing’s Top Table — Matthew Kissner
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Robert Harington talks to Matt Kissner, CEO of Wiley, in this series of
perspectives from some of Publishing’s leaders across the non-profit and
for-prof...
17 hours ago