Although his comments come from being a librarian in a public library, the author's observations and comments are mostly applicable in our academic environment. His premise: "Today’s reference user wants help doing things rather than finding things."
Where Reference Fits in the Modern Library: http://bit.ly/1KQrzAR
Guest Post — Five Years of GetFTR: A discussion with Librarians on Access,
Integrity, and Collaboration
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After five years of GetFTR, four librarians discuss how it is working in
practice, its value to libraries and researchers, and what opportunities
lie ahe...
15 hours ago
